Voluntary assisted dying care navigators in Victoria are transforming end-of-life care, offering terminally ill patients a clear path to choice and dignity. This guide explores how these navigators support patients and families through complex legal and emotional processes.
What Are Voluntary Assisted Dying Care Navigators?
Voluntary assisted dying (VAD) care navigators are specialized professionals who help patients and their families understand and access voluntary assisted dying services. In Victoria, this role was established in 2019 when the state became the first in Australia to legalize VAD. Navigators like Kristen Kappel provide guidance, emotional support, and practical assistance, ensuring patients can exercise their end-of-life choices with confidence.
Navigators are not medical practitioners but act as coordinators, connecting patients with doctors, pharmacists, and other services. They also help families navigate the legal requirements, which can be overwhelming. As Kappel notes, the role is both challenging and deeply rewarding, with navigators often present at the moment of death, providing comfort and ensuring the process aligns with the patient's wishes.
Why Care Navigators Matter in End-of-Life Care
For many terminally ill people, the VAD process involves multiple steps: two independent medical assessments, a formal written request, and a 9-day waiting period (which can be shortened in some cases). Care navigators demystify these steps, reducing stress and confusion. They also advocate for patients, ensuring their voices are heard in a system that can feel impersonal.
According to data from Go Gentle, VAD accounts for about 2% of all deaths nationally, yet interest is growing. In Victoria, the increase in assessments and uptake since 2024 has been felt by navigators, who report a rise in calls from patients and families seeking information. This growing demand highlights the essential role of navigators in providing accessible, compassionate guidance.

How Navigators Support Patients and Families
Navigators offer a range of services, including:
- Explaining eligibility criteria and legal requirements
- Coordinating appointments with VAD-trained doctors
- Providing emotional support to patients and families
- Helping with paperwork and documentation
- Connecting families with bereavement counseling
They also serve as a bridge between patients and the healthcare system, ensuring that all parties are informed and aligned. This holistic approach helps patients maintain a sense of control and dignity, even in their final days.

Comparing VAD Access Across Australian States
While all Australian states and the ACT now have lawful VAD, access and processes vary. The table below highlights key differences:
| State/Territory | Year Legalized | Waiting Period | Navigator Service |
|---|---|---|---|
| Victoria | 2019 | 9 days | Yes, dedicated navigators |
| New South Wales | 2023 | 10 days | Yes, via health districts |
| Queensland | 2023 | 10 days | Yes, state-wide service |
| Western Australia | 2021 | 9 days | Yes, via VAD Care Navigator Service |
This comparison shows that Victoria's navigator model is a pioneering approach, now being adopted in various forms across the country. Understanding these differences helps patients make informed decisions, especially if they consider relocating for care.

Key Takeaways for Patients and Families
If you or a loved one are considering voluntary assisted dying in Victoria, here are essential points to remember:
- Navigators are free and confidential – you can call them directly.
- You must be an adult with decision-making capacity and a terminal illness expected to cause death within 6 months (or 12 months for neurodegenerative conditions).
- The process involves multiple steps, but navigators will guide you through each one.
- You can change your mind at any time, even after the medication is prescribed.
- Family support is available, including counseling and aftercare.
These points underscore the importance of seeking professional guidance early to ensure you understand your options and rights.

FAQ
What is the role of a voluntary assisted dying care navigator?
How do I access a VAD care navigator in Victoria?
Is voluntary assisted dying legal in all Australian states?
Final Thoughts on End-of-Life Choices
Voluntary assisted dying care navigators are a vital resource for those facing terminal illness. They offer more than just administrative help – they provide a compassionate presence that honors the patient's autonomy and dignity. As Victoria continues to lead the way, other states are following suit, recognizing the importance of patient-centered end-of-life care.
If you or someone you know is considering VAD, reaching out to a navigator can make a profound difference. They help turn a daunting process into a manageable, even beautiful, experience – just as Kristen Kappel witnessed with the man who died surrounded by his family. In the face of suffering, navigators help patients chart a course toward peace and choice.
