Stonegate Pub Partners, the UK's largest pub company, is under investigation for alleged tenant mistreatment. The Pubs Code Adjudicator (PCA) has launched a probe into complaints from tenants who run over 3,000 venues.
Allegations of Tenant Mistreatment
According to the investigation, tenants have reported unfair practices, including excessive dilapidations charges and lack of support for vulnerable individuals. One case involves a tenant with Alzheimer's who was allegedly kept in a tenancy agreement despite known incapacity.
Case Study: Phil's Story
Melissa Phillips's father, known as Phil, took over a derelict pub and turned it into a successful football pub. After developing Alzheimer's, Stonegate allegedly delayed his exit, leading to £89,500 in dilapidations and other debts. The process dragged from 2022 to 2024, adding stress and financial burdens.
PCA Investigation and Industry Impact
The PCA's investigation highlights systemic issues in the pub industry. Stonegate, which also owns Slug & Lettuce, Be At One, and Walkabout, faces scrutiny over its treatment of tenants. This case underscores the need for stronger protections for pub tenants.
| Issue | Example |
|---|---|
| Excessive Dilapidations | £89,500 charged to a tenant with Alzheimer's |
| Delayed Exit | Process dragged from 2022 to 2024 |
| Lack of Support | No adjustments for known incapacity |
Key Takeaways for Pub Tenants
- Understand your rights under the Pubs Code
- Document all communications with the pub company
- Seek legal advice if you face similar issues
- Report concerns to the PCA
FAQ
What is the Pubs Code Adjudicator?
What are the allegations against Stonegate Pub Partners?
What should tenants do if they face similar issues?
The investigation into Stonegate Pub Partners serves as a critical reminder of the power imbalance in pub tenancy agreements. Tenants must be vigilant and proactive in protecting their rights, while regulators must enforce standards to prevent such mistreatment.

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